Make Changes to Pairings
Once the event has started and players have been paired, navigate to the Pairings tab to make adjustments.
Match Details Panel
Click the Table field to bring up the Match Details panel. This panel shows the match history and the user who reported the match results as well as the player information and current scores.
Actions that can be taken from the Match Details panel:
Reset the match
Change table numbers
Assign a judge
Add a time extension
Break Match
Double Loss Match
No Show and Drop Players
Break and Rematch Players
To break single matches:
In the Actions column, click the three dots (...)
Click Break match
In the pop-up window, click Break Match to confirm
To break multiple matches at once:
Click the check boxes on the far left side to select all or some of the matches
Click the Match Actions drop-down
Select Break Matches
Type "break" in the pop-up window
Click Break Matches to confirm
Players from broken matches will appear in an Unmatched Players table above the Round Matches table.
To re-pair the players and create new matches from the Unmatched Players table:
Click Add to match next to the player name
Enter the Table Number or click Suggest First to auto-fill the first available table
Click Create Match to pair the players
If there are an odd number of players, the single player can be given a Loss or a Bye from the Unmatched Players table:
To re-pair the round randomly without breaking the existing pairs:
Click the gear icon in the top right of the Round Matches table
Click Repair Round X
Type "REPAIR ROUND X" in the pop-up window
Click Repair Round X to confirm
If the pairs do not immediately update, click the refresh icon next to the search bar
Enter and Adjust Match Results
Players will be able to submit their match results from the live event page on the respective player site (i.e. the Disney Lorcana Play Network or the Riftbound Gaming Network). In some cases, the Tournament Organizer may need to enter, clear, or otherwise adjust the results of a round.
Entering Match Results
To input results as a Tournament Organizer:
In the Result column, select one of the quick result options OR
Click the three dots (...) to bring up the Report Match Results module
Enter the results and click Report Results
In the Report Match Results module, Tournament Organizers can take the following quick actions:
Intentional Draw
1-1-1 Draw
Double Loss
No Show
Drop both players
Penalties and time extensions can be issued in the Actions column. For more in-depth guidance on that process, refer to the Player Infractions & Penalties article.
Clearing Match Results
Clearing match results will reset match scores to 0-0. This action cannot be undone, but scores can be re-entered after they are cleared.
To clear match results for a single table:
In the Result column, click on the entered round result (i.e. Susan Sims Wins 2-1-0)
In the pop-up window, click Yes, clear result to confirm
To clear results for multiple matches at once:
Click the check boxes on the far left side to select all or some of the matches
Click the Match Actions drop-down
Select Clear Match Results
Type "clear" in the pop-up window
Click Clear Matches to confirm
Additional Help
If you encounter any errors or have any questions, please contact Carde.io support for further assistance. The team is online every day from 10am-9pm Central Time (US & Canada) and can be reached via live chat by:
Clicking the chat icon in the lower right corner of the Help Site
Clicking Live Chat Support in the lower left sidebar when logged in to the Admin Dashboard
Be sure to include your account email address and screenshots of any errors you may be seeing.